How do I create an alias?

Hi. I am trying to add a new alias and edit an existing one. When I click "save" I get an error message and the changes are not saved. I get the error message even if I delete all aliases from the box.

The error message says "Alias spares-r3sgs86x8e-r4e2r779eb-mn66aes8fj-sjumb7s8q9-sdbsbw3a5k-w7dd8yv9gv-v3h7dm2t7w-6ewqe2f9r7-7qkyicj4xn-47fatp52bc-hc9x826ay5-7gg5yat9ed@riseup.net is invalid (too short)"

How can I avoid this error and get on with editing my aliases? My account is 6079smithw.

To create an alias, just login to https://account.riseup.net and click Mail Settings.

crossbill

I'm trying to add an alias with my own domain, but I don't get the confirmation email in my inbox.
when I try to send an email to the alias I get:

: host mx1.riseup.net[198.252.153.129] said: 554 5.7.1
: Relay access denied (in reply to RCPT TO command)

Hi,

The 'foreign alias' setup allows you to set up an alias that you can send *from* riseup's SMTP server, but not *TO*. I suspect, based on the message you received, that you are trying to use that functionality to use your own domain to send to riseup, which is not supported (yet).

crossbill

I created aliases under mail settings>aliases and they are listed there. The drop down box of "From" by writing an email still shows only my identity/account name. What do I have to do?
Thanks!

Hi there,

When you create an alias, it only creates the alias in the system, you need to configure it in your mail clients wherever you want to use it. If you are using webmail (https://mail.riseup.net), you will also need to configure it there, it won't automatically be configured there.

To configure the alias for sending in webmail (https://mail.riseup.net), go to Settings->Identities then click the + button at the bottom to add a new identity, fill out the form and then click save. Then you will have that identity available in the drop-down box in the "From".

Hello,
Love riseup email service!

These must be ancient "how tos," because there is NO "General" tab, anywhere.
NOT in Roundcube Webmail 1.3.8 anyway.

There is an "Identities" Tab, and when I add an "identity" like bubba@riseup.net and tic "Save."
I go to my other secure email providers and place bubba@riseup.net into "TO:" box.... than.... test in "Subject" box.... and test in main "Compose" box.... and "Send"
I don't ever get an email with "Test" on any of my other 3 clients. (Which I want to move from when I get this "alias" thingy working correctly.)
I DO get "Undeliverable" every time I do the "test."

So how do we get a actual working "alias" @riseup.net?

Oh by the way everything else is superb! Thank you all a riseup!

OK.... messed around and got it working, so PLEASE disregard everything in that last post except the "praise" parts. lol!

Real sorry I couldn't delete the post!

Hello,

I had an alias and my mailbox was reset 2 weeks ago for unclear reasons. I need this alias back. I tried to add the alias back into the list. The system is stating that it Alias **@riseup.net is already taken it was mine, and it is associated with several accounts of mine. Can you fix this?

Hi,

Can you tell me what the alias is that was removed? I'll see what is causing this and resolve it for you.

Crossbill

Hello,

I already have a bunch of aliases so i know how it works. This time i've created yet another, but the verification message has not arrived after asking for a resend and waiting over an hour. And, no, it doesn't work yet.

Sorry to bother you, but the description needs changing, and i'm still waiting. :)

Otherwise, thank you for the best services!

Thank you... i got the Confirm Alias messages the next day, and it's working.

I created an alias and can see the alias at the "from" tab when I want to send a mail. But when I send one with the alias I get a message that I am not the owner of that alias and it doesn't send my mail...

If my email address is user@riseup.net, and I create an alias anotheruser@riseup.net, can I later use the Change Username feature ( https://account.riseup.net/user/edit?view=change-username ) to switch to anotheruser@riseup.net?

Also, are usernames and aliases available for reuse after they are deleted or do they remain taken forever?

Thank you!!

Hi,

I have created an alias. The alias is being shown in the identities tab. Also I can choose the new identity as sender when writing an email.

Nevertheless sending mails to this alias does not work - I receive the following error message:
SMTP error (550): 5.1.1 : Recipient address rejected: User unknown.

How can I solve this problem?

Thanks in advance!

I've had my riseup account for a few months now. I am trying to send an invite to my friend but it still says "New accounts are not able to create new invites. Please wait a while and try again later." I am wondering how long I have to wait till I can send invites?