Do the messages sent to you bounce back to the sender? If so, what explanation is given? Might you be using up all your quota? Can you send messages to yourself or others successfully?
If you still have problems, please submit a help ticket.
less than a minute later Daphne
less than a minute later
Bonjour, je ne reçois pas les mails sur ma nouvelle messagerie riseup. Aussi, mon compte est entièrement configuré en slovaque et j'aimerais qu'il soit en français. Que dois-je faire?
about 9 hours later Joe
about 9 hours later
According to FAQ, you might be running into an issue with Spamcop. https://riseup.net/en/spam#spamcop
If you're describing a situation where you're sporadically not getting a few email's per day as opposed to getting nothing than you might want to check if your ISP uses Spamcop.
3 months later Jason
3 months later
riseup is useless garbage. I asked and asked the people RESPONSIBLE to fix the problem, and they refuse. the problem is NOT mail bouncing back, the problem is MAIL DOES NOT GET DELIVERED AND IS NOT BOUNCED BACK. NOR IS SENT MAIL SAVED ANYMORE. I SIMPLY HAVE STOPPED USING THIS SHITTY SERVICE. SORRY I GAVE THEM MONEY.
6 months later Laure.Vega
6 months later
I have the same problem.
I can send e-mails but I can't receive any answering mail.
7 months later Citoyen.Candide
7 months later
I have issue connecting my thunderbird client to my riseup account.
the process get blocked on the 'sending login information'
anyone with the same problem?
7 months later Wxl
7 months later
To be clear, are you having any issues with webmail?