I am not receiving mail, is something wrong?

Bonjour, je ne reçois pas les mails sur ma nouvelle messagerie riseup. Aussi, mon compte est entièrement configuré en slovaque et j'aimerais qu'il soit en français. Que dois-je faire?

According to FAQ, you might be running into an issue with Spamcop. https://riseup.net/en/spam#spamcop
If you're describing a situation where you're sporadically not getting a few email's per day as opposed to getting nothing than you might want to check if your ISP uses Spamcop.

riseup is useless garbage. I asked and asked the people RESPONSIBLE to fix the problem, and they refuse. the problem is NOT mail bouncing back, the problem is MAIL DOES NOT GET DELIVERED AND IS NOT BOUNCED BACK. NOR IS SENT MAIL SAVED ANYMORE. I SIMPLY HAVE STOPPED USING THIS SHITTY SERVICE. SORRY I GAVE THEM MONEY.

I have the same problem.
I can send e-mails but I can't receive any answering mail.

I have issue connecting my thunderbird client to my riseup account.
the process get blocked on the 'sending login information'

anyone with the same problem?

To be clear, are you having any issues with webmail?

For any email related help visit:https://www.emailcustomersupportnumber.com

Bonjour, je ne reçois plus de nouveaux emails depuis quelques jours sur mon riseup...je suis à 50% de la capacité. Merci de me dire ce qui se passe? Cordialement

Unfortunately, we do not have many in our collective that can speak your language. Would you mind if we used an online translation tool to help us understand one another or could you simply use English?

This ticket has been open for a long time with no reply. Therefore, we will assume that your issue is resolved or no longer relevant. That said, we will now close this ticket.

If there is still a need, please reply back with the relevant information we need to further diagnose and/or troubleshoot this and we'll do everything we can to help.

in solidarity,
riseup collective

Hi,
I am not receiving any emails but have no trouble sending them. Is this a temporary issue? Any tips on what i should do? Thanks in advance.
Ana

There's nothing wrong with mail, no. Are you sure they're not in your spam? Have you checked in both an external client and webmail?

This ticket has been open for a long time with no reply. Therefore, we will assume that your issue is resolved or no longer relevant. That said, we will now close this ticket.

If there is still a need, please reply back with the relevant information we need to further diagnose and/or troubleshoot this and we'll do everything we can to help.

in solidarity,
riseup collective

For any email related help visit: http://callemailsupportnumber.com/

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Hi,
I have the same problem as Ana above.
I am not receiving any emails, but can send them out.

I have the same problem. My account is 2 weeks old now. no emails received. but sent them.

To clarify, this is _not_ a support ticket. It is an article saying what you need to put into your support ticket. YOU NEED TO OPEN A TICKET TO HAVE THIS ISSUE REPAIRED.

For others, my issue turned out to be that I had mail forwarding configured, so that none was stored locally. This can be changed at account.riseup.net .

Hellow. I can not login to my email, but i cat logit to an account. I tried to reset the password but it did not help me

Hi,
we do not receive any email. We also tried to lower spam sensitivity but it did not work.
Any hints on what can we do?
Best wishes,
a.

It's working again but I've definitely lost some emails. ...this is second time I've noticed this, now I wonder how many messages I haven't answered...

Oh, false alarm, the backlog showed up eventually, I've definitely hit that "resend verification email" button way too many times

I sent myself an email today from my Riseup account to my Riseup account and it does not arrive in my inbox. No emails are arriving.

I'm only at 6% of my quota. I got an email I just sent to myself. But I'm not getting emails from other people. Trying to chair a taskforce and facilitate trainings when your email is not delivering stuff is not fun and is also embarrassing as I have no good explanation for people. And I can't set up mobile banking I stupidly used this email for my new bank account and the bank won't send the temporary password to an alternate email, and the email won't arrive!!! Frustrating that they are not taking ownership if this many of us are having this issue :(

Sadly this is happening with me too. BUT JUST WITH ONE ACOUNT AND NOT WITH ANOTHER!
I can send emails normally from both, but cant receive nothing from one account. It started to happen few days or maybe yesterday, and Ive been using it before without any problems.
Please can you check from server side whats the problem and help me to fix it?
allyson@riseup.net is not receiving email while a_bird@riseup.net does. Same browser, same device, same ISP, same everything. Cant fnd out what is the problem.
Thanks a lot for everything guys...

I have lost connectivity to the riseup emeil server. Server Error: AUTHENTICATE LOGIN: A0001 NO [UNAVAILABLE] Account is temporarily unavailable.

Could the admins please remove the numerous spam links from here?

Hi, I'm not receiving emails forwarded by spamgourmet anymore. I've been using spamgourmet + riseup for long time. I can see spamgourmet is forwarding messages, but I can't see those in my riseup webmail