I am not receiving mail, is something wrong?


Do the messages sent to you bounce back to the sender? If so, what explanation is given?
Might you be using up all your quota?
Can you send messages to yourself or others successfully?

If you still have problems, please submit a help ticket.



Bonjour, je ne reçois pas les mails sur ma nouvelle messagerie riseup. Aussi, mon compte est entièrement configuré en slovaque et j'aimerais qu'il soit en français. Que dois-je faire?


According to FAQ, you might be running into an issue with Spamcop. https://riseup.net/en/spam#spamcop
If you're describing a situation where you're sporadically not getting a few email's per day as opposed to getting nothing than you might want to check if your ISP uses Spamcop.

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