Locked account after username changed.

Rh wrote...
I changed username and now i can't get access to mail, IMAP.
I can't get login in my account page too, but if i change password (with recovery email option), then i can get access to my account page.
And there is a message in Status window - "Rename In Progress". That's about my username.
Upvote | 1
Rh replied...
Is anybody here?
Upvote | 0
Medium
Crossbill replied...
Hi,

I'll look into your problem and get back to you shortly.
Upvote | 0
Medium
Crossbill replied...
Hello,

Thank you for your patience, I've looked into your issue and I believe found the problem and resolved it.

Please see if you can login now, and let us know if you still have issues!
Upvote | 0
Rh replied...
Now everything's fine. I can login in account page and webmail too.

Thank you so much!
Upvote | 0
Medium
Crossbill replied...
Sorry for the troubles, glad to hear you got access!
Upvote | 0
Em replied...
Same problem there
Upvote | 0
Medium
Crossbill replied...
Hi Em,

Do you have an issue created for your problem? If not, please create one with some details about your account.

If you do, please provide a link to the issue so we can resolve it for you!

crossbill
Upvote | 0