E-mail login failed for no reason

Berry Boy wrote...
(WTF, I've already made a ticket yesterday, but there's no ticket in "your tickets")
Okay, again.Recently I created 3 riseup acc-s, I'm new for this service. 2 acc-s works fine, but this current acc - don't. I've tried to login in my email (this account) via old/new webmail through whonix-tor and via whonix-thunderbird client. Always I get the message 'login failed'. I've read all FAQs and about possible troubles, have tried to change my software config-s, changed pass and name on this account. Nothing worked. Then I made wrong desperate step for my anonimity - I tried to login with one of 'fine accs' in email via webmail through whonix-tor - it worked for the first try! Then I concluded that it's not my 'wrong configs'. HELP PLEASE
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Berry Boy replied...
please don't dissapear
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Cyanolyca turcosa ecua4944
Urraca De Cuello Negro replied...
Hi,

What is the name for the account with problems?
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Berry Boy replied...
Name is: berry-boy
thanx
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Medium
Crossbill replied...
Hi,

We received all four of your tickets, and we closed the other three, and will just use this one to communicate.

I do not find a user in our system called 'berry-boy' -- are you sure that this is the name you used to create the account?

I do not see any account in our system that is similar to that name.
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Medium
Crossbill replied...
I'm sorry, I made a mistake, I do find your user. We see the problem and are fixing it.
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Authentist replied...
Mail servers are down again! Please repair, I need to login.
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George replied...
This is what happened to me and I don't know how to fix it
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Medium
Crossbill replied...

George,


Could you open a separate support issue and we can address your problem?


Thanks!

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