Log in but no emails in inbox?

Asbo.Hmp asked a question...

hey... i can log in fine on "account" and email... but for some reason its saying no emails in inbox....the whole thing is empty, all folders :-( is this a general problem atm or just on my account? i presume you dont keep back ups of emails, is there anything i can do to retrieve them? i tried logging in several times and the same thing happens again and again (ie i can log in but not see anything)
thanks, soli! asbo

Upvote | 8
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Roadrunner replied...

Hi,

We were making some changes that might have caused this. Can you see them now?

Upvote | 0
Cyanolyca turcosa ecua4944
Urraca De Cuello Negro replied...

Hi,

We had a server problem which made all your mails seem to be lost. While the issue was resolved quickly, if you use an e-mail client, you may need to redownload those e-mails :(

We are very sorry for this

Upvote | 0
Matthew Hoh@Riseup.Net replied...

I am having the same problem. What do I need to do to retrieve my emails?

Upvote | 2
Matthew Hoh@Riseup.Net replied...

Please disregard. For some reason, my emails from the server were not downloaded to my computer, so I was over my limit, I think the problem is fixed. Peace!

Upvote | 0
Btownafa replied...

mine is empty too and it won't let me open a ticket!?

Upvote | 2
Dylanpetrohilos replied...

I have the same problem, unsure how to solve

Upvote | 3
Ryokeken replied...

I'm also having the same problem and everytime I open a ticket it either doesn't show up or disappears after a few minutes.

Upvote | 0
Burnthediscodown replied...

I have this exact problem now too.

Upvote | 0
Taurus replied...

I cant find any emails before 2016 in my inbox. I never deleted or cleared important ones.

Upvote | 0
Bedhal Zildroth replied...

INTERESTING

Upvote | 0
Nto@Riseup.Net replied...

no mails in or out my box since 5 months ... and no answer to my problem.

Upvote | 0