Locked account after username changed.

Rh ha preguntado...
I changed username and now i can't get access to mail, IMAP.
I can't get login in my account page too, but if i change password (with recovery email option), then i can get access to my account page.
And there is a message in Status window - "Rename In Progress". That's about my username.
Votos positivos | 1
Rh ha contestado...
Is anybody here?
Votos positivos | 0
Medium
Crossbill ha contestado...
Hi,

I'll look into your problem and get back to you shortly.
Votos positivos | 0
Medium
Crossbill ha contestado...
Hello,

Thank you for your patience, I've looked into your issue and I believe found the problem and resolved it.

Please see if you can login now, and let us know if you still have issues!
Votos positivos | 0
Rh ha contestado...
Now everything's fine. I can login in account page and webmail too.

Thank you so much!
Votos positivos | 0
Medium
Crossbill ha contestado...
Sorry for the troubles, glad to hear you got access!
Votos positivos | 0
Em ha contestado...
Same problem there
Votos positivos | 0
Medium
Crossbill ha contestado...
Hi Em,

Do you have an issue created for your problem? If not, please create one with some details about your account.

If you do, please provide a link to the issue so we can resolve it for you!

crossbill
Votos positivos | 0