Project resumed (but email found "closed")

Fairgame a posé une question...
Good afternoon,
I was trying to reopen a riseup.net email account that I had not checked in months, but I had forgotten the password. I used the recovery by email option, and found my email "closed." Is this caused by the recovery via email, or by neglect, and can it be reversed?
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Cyanolyca turcosa ecua4944
Urraca De Cuello Negro a répondu...
Hi,

Yes, it can. Please go to https://account.riseup.net and login there (don't change your password, just login). After you are able to login the account will be reactivated.

Accounts not used get deactivated after a year, so we stop accepting mail from them. During that tiem they can be reopened with a login into account.riseup.net
Vote | 0
Cyanolyca turcosa ecua4944
Urraca De Cuello Negro a répondu...
Hi,

Yes, it can. Please go to https://account.riseup.net and login there (don't change your password, just login). After you are able to login the account will be reactivated.

Accounts not used get deactivated after a year, so we stop accepting mail from them. During that tiem they can be reopened with a login into account.riseup.net
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