Locked account after username changed.

Rh a posé une question...
I changed username and now i can't get access to mail, IMAP.
I can't get login in my account page too, but if i change password (with recovery email option), then i can get access to my account page.
And there is a message in Status window - "Rename In Progress". That's about my username.
Vote | 1
Rh a répondu...
Is anybody here?
Vote | 0
Medium
Crossbill a répondu...
Hi,

I'll look into your problem and get back to you shortly.
Vote | 0
Medium
Crossbill a répondu...
Hello,

Thank you for your patience, I've looked into your issue and I believe found the problem and resolved it.

Please see if you can login now, and let us know if you still have issues!
Vote | 0
Rh a répondu...
Now everything's fine. I can login in account page and webmail too.

Thank you so much!
Vote | 0
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Crossbill a répondu...
Sorry for the troubles, glad to hear you got access!
Vote | 0
Em a répondu...
Same problem there
Vote | 0
Medium
Crossbill a répondu...
Hi Em,

Do you have an issue created for your problem? If not, please create one with some details about your account.

If you do, please provide a link to the issue so we can resolve it for you!

crossbill
Vote | 0