E-mail login failed for no reason

Berry Boy a posé une question...

(WTF, I've already made a ticket yesterday, but there's no ticket in "your tickets")
Okay, again.Recently I created 3 riseup acc-s, I'm new for this service. 2 acc-s works fine, but this current acc - don't. I've tried to login in my email (this account) via old/new webmail through whonix-tor and via whonix-thunderbird client. Always I get the message 'login failed'. I've read all FAQs and about possible troubles, have tried to change my software config-s, changed pass and name on this account. Nothing worked. Then I made wrong desperate step for my anonimity - I tried to login with one of 'fine accs' in email via webmail through whonix-tor - it worked for the first try! Then I concluded that it's not my 'wrong configs'. HELP PLEASE

Votes | 2
Berry Boy a répondu...

please don't dissapear

Vote | 0
Cyanolyca turcosa ecua4944
Urraca De Cuello Negro a répondu...

Hi,

What is the name for the account with problems?

Vote | 0
Berry Boy a répondu...

Name is: berry-boy
thanx

Vote | 0
Medium
Crossbill a répondu...

Hi,

We received all four of your tickets, and we closed the other three, and will just use this one to communicate.

I do not find a user in our system called 'berry-boy' -- are you sure that this is the name you used to create the account?

I do not see any account in our system that is similar to that name.

Vote | 0
Medium
Crossbill a répondu...

I'm sorry, I made a mistake, I do find your user. We see the problem and are fixing it.

Vote | 0
Authentist a répondu...

Mail servers are down again! Please repair, I need to login.

Vote | 0