Not able to create aliases

Ciro X a posé une question...
Hi to all

excuse my bad english. I created my riseup email a few months ago, but I never been able to create any mail aliases. I can create new identities from roundcube, but If someone try to send an email to my alias receives the following error: "SMTP error (500) : Recipient address rejected: User unknown. I can use the same identity to send email and in this case It works correctly.

How can I solve this problem?
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Cyanolyca turcosa ecua4944
Urraca De Cuello Negro a répondu...
Hi,

Did you add the aliases in https://account.riseup.net, Mail settings section?

In solidarity
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