Haven't received email since 2015 and it's not bouncing back

Ryokeken a posé une question...
I haven't received new email since 2015, I've tried several times to fix but the help is unhelpful.The problem is that i trusted riseup.net as my backup email for important accounts i.e. health insurance and now i can't recover my passwords. I changed my dns back to my service provider, turned off VPN (PIA) and pretty much tried everything I could think of or was suggested to no avail.
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62b1ce96f9241943
Wxl a répondu...
So it sounds like you wanted to open up the email account to see what's up but you forgot the password? What client do you use to check mail?
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62b1ce96f9241943
Wxl a répondu...
This ticket has been open for a long time with no reply. Therefore, we will assume that your issue is resolved or no longer relevant. That said, we will now close this ticket.

If there is still a need, please reply back with the relevant information we need to further diagnose and/or troubleshoot this and we'll do everything we can to help.

in solidarity,
riseup collective
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