I have deleted a swathe of messges from my inbox, which have been moved to the trash can. However, how is it possible to delete messages from the trash can. At this current time, my deleted messages are sitting in the trash can and riseup is appears to be deleting e-mails from my inbox, on the grounds that my inbox is full. Is there any way that I can EITHER (1) delete messages from trash can, giving me more space in my inbox OR (2) encourage riseup to delete messages from my trash can rather than deleting messages from my inbox?
Select them one at a time and then delete or right click on the folder and hit empty. Does that resolve the issue?
This ticket has been open for a long time with no reply. Therefore, we will assume that your issue is resolved or no longer relevant. That said, we will now close this ticket.
If there is still a need, please reply back with the relevant information we need to further diagnose and/or troubleshoot this and we'll do everything we can to help.