Mail box almost full message Incorrect......usual mail diverted to spam????

Sterl a posé une question...
I keep getting mailbox almost full messages, this time 92%, over years i have been slowly deleting the contents of my inbox when i recieve these messages but to no avail the message remains keeps popping up and actually interfering with my ability to delete old messages. So i have little choice but to increase my data allowance unnecessarily it seems. My junk folder is set to delete on logging out of my account. I have sent at least two tickets to riseup about this but never recieved any response.
Recently much of my usual inbox mail as been diverted into to my spam box????? I have reset the filter and hope this resolves the problem, Im not aware this has happened before is there any reason for this, my obvious conclusion is that it may be because whatever is miss-monitoring my data quota, did this to prevent my inbox becoming full even though it is not as i have explained. Any help much appreciated S x.
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62b1ce96f9241943
Wxl a répondu...
What are the sizes of all of your folders, including trash and spam? What clients do you use to connect?

FYI: there's no other tickets in the system associated with this email, so not sure where you sent the aforementioned tickets, but not here, or perhaps with a different email.
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62b1ce96f9241943
Wxl a répondu...
This ticket has been open for a long time with no reply. Therefore, we will assume that your issue is resolved or no longer relevant. That said, we will now close this ticket.

If there is still a need, please reply back with the relevant information we need to further diagnose and/or troubleshoot this and we'll do everything we can to help.

in solidarity,
riseup collective
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