I need help with receiving mail

 How do I receive a digest?

In ‘digest’ mode, you receive multiple posts to the list in one email instead of separate emails. The list admin determines if you are able to subscribe in digest mode and over what period the digest covers.

To switch to digest mode:

  • Login using your list account. If you don’t have one, fill out the password reminder form.
  • Click Your Subscriptions at the top.
  • Click on the name of the list you want in digest mode.
  • Click on My Options on the left.
  • Select digest from the reception mode dropdown menu.
  • Click update.

If you do not actually receive digests, it may be that the list administrator still needs to set the digest settings for the list. Have them make sure that the hour option is greater than 1 and no more than 22 (10pm). This option determines when the digest is sent. If it is too close to midnight, the digests won’t work (a bug in the mailing list software). You can contact the list admin by sending mail to listname-admin@lists.riseup.net.

How do I switch to no-mail mode?

Sometimes, you may want to be a member of a list, but not receive postings from the list. This could happen if you have multiple email addresses or perhaps you read the emails on the online archive. You can change your subscription status to “no-mail” by doing the following:

  • Login using your list account. If you don’t have one, fill out the password reminder form.
  • Click Your Subscriptions at the top.
  • Click on the name of the list you want in digest mode.
  • Click on My Options on the left.
  • Select no mail from the reception mode pull down menu.
  • Click update.

Why don’t I receive a copy of the emails that I post to the list?

There are two possible reasons for this. You may have your subscription options for the list set to not receive copies of your own posts. To find out:

  1. Go to https://lists.riseup.net/
  2. Login with your email and password
  3. Click on “Your subscriptions”
  4. Click on the list at issue
  5. Select “Options” on the left side of the screen
  6. Make sure that your reception mode is set to “Normal” and not set to “Not_me”

If you are still not receiving copies of your own posts, you may have a gmail account. Gmail thinks it is clever by not showing you posts that you make. We can’t do anything about this, you have to check with Gmail to fix that problem. If you’re still having trouble, fill out a help ticket.